The global healthcare chatbot market is predicted to prolong speedily during the review period. The key growth drivers for the healthcare chatbots market are the growing usage of smart devices such as phones and tablets, and also the growing implementation of chatbots in the medical segment. In addition, augmented installations of healthcare smartphone apps, technologically improved artificial intelligence, and an augment in demand for virtual health assistance all have underwritten to an augment in demand for healthcare chatbots.
In addition, improvements in AI and machine learning, breakthroughs in speech recognition systems, a shortage of an efficient patient management system, and the debut of improved chatbots by foremost corporations all have underwritten the requirement for healthcare chatbots.
According to the SPER market research, Healthcare Chatbots Market – Analysis of Market Size, Share & Trends for 2019 – 2020 and Forecast to 2027’ state that the Healthcare Chatbots Market is predicted to increase at a CAGR of 25% to reach USD 1.1 billion by 2027 from 230.6 million in 2020. The increase in hospital cost savings owing to the usage of healthcare chatbots around the world is a compelling aspect that boosts the growth of the healthcare chatbots market.
In addition, the surge in internet connectivity and smart device implementation is another aspect that underwrites the growth of the market. Furthermore, the growth potential proposed by increment in awareness throughout the review period proposes lucrative opportunities for the growth of the market.
According to data published by Anthem Insurance Companies, Inc. (U.S.) during May 2017, nearly 50% of smartphone users gather health information utilizing mobile apps; 36% of doctors say apps are the most efficient way to employ with patients; and 90% of doctors believe mobile apps can develop health. Smart devices equipped with improved chatbot tools solve different mission-critical communication issues in healthcare. Thus, an augment in complete smartphone and device implementation will favor the growth of the healthcare chatbot solutions market .
Although medical chatbots are advantageous to the economy, their international market expansion is limited by a number of challenges. The most dangerous consideration is user privacy. Some patients could be hesitant to carry the chatbot’s personal information. Another aspect that has underwritten to cyber-attacks is a lack of competent healthcare-IT personnel. These aspects are stifling the world market advancement of healthcare chatbots.
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Based on End-User, the market is classified into healthcare providers, Healthcare payers, Patients, and several other end-users. Patients are the foremost consumers of healthcare chatbots, hence they register the end-user segment. The ease of admittance to professional counsel is a key development driver. Furthermore, timely resolution of patient concerns and one-step solutions to different difficulties are motivating Patient adoption.
North America registered for the foremost healthcare chatbots market share during recent past years and is predicted to continue this trend due to, the easy accessibility of the healthcare chatbots service. In addition, the long patient waiting time contributes to the growth of the global healthcare chatbot market in North America.
Sara Lopes, Business Consultant – U.S.A.
SPER Market Research