Uncategorized

Salesforce CRT-261 Latest Braindumps | Valid Test CRT-261 Test

DOWNLOAD the newest ExamCost CRT-261 PDF dumps from Cloud Storage for free: https://drive.google.com/open?id=1NGmvmZOopGrall90UVZnC40Eyba1xh0c

You just need to download the demo of our CRT-261 exam prep according to our guiding, Salesforce CRT-261 Latest Braindumps In consideration of the time limit, I will just list three points, Salesforce CRT-261 Latest Braindumps Besides, printed material would be suitable for some candidates who are not convenient to use electronic products, Salesforce CRT-261 Latest Braindumps Our products are edited by study guide materials and are available for all candidates all over the world.

A proven methodology is critical to the success of a consolidation project, (https://www.examcost.com/CRT-261-practice-exam.html) You can also see that it is drafty in an information sense) The people sitting in this configuration should really need to overhear each other.

Download CRT-261 Exam Dumps

Preface: Show Me the Money xxi, Planning, resourcing, and executing effective (https://www.examcost.com/CRT-261-practice-exam.html) content conversion, This chapter outlines the key capabilities and trends around cloud, social, and big data as it relates to mobile.

You just need to download the demo of our CRT-261 exam prep according to our guiding, In consideration of the time limit, I will just list three points, Besides, printed material Valid Test CRT-261 Test would be suitable for some candidates who are not convenient to use electronic products.

Our products are edited by study guide materials and are available for all candidates all over the world, The high-quality CRT-261 exam training pdf is the best valid training material we recommend to all of you.

Free PDF Salesforce – Pass-Sure CRT-261 Latest Braindumps

So we never stop the pace of offering the best services and CRT-261 free questions, We offer 100% money back guarantee on all of our products if failed to deliver.

It will have all the questions that you should cover for the Salesforce CRT-261 exam, Furthermore, we also offer a complete money-back guarantee*, You can try the trial version from our company before you buy our CRT-261 test practice files.

There are many way to improve ourselves and learning methods of CRT-261 exams come in different forms, So ExamCost is not only the best choice for you to participate in the Salesforce certification CRT-261 exam, but also the best protection for your success.

Download Certification Preparation for Service Cloud Consultant Exam Dumps

NEW QUESTION 27
For which purpose should a contact center use Visual Flow?

  • A. To automatically assign cases to a specific queue based on the customer support level
  • B. To assign follow-up tasks to an agent one week after a case is closed.
  • C. To automate business processes for agents who troubleshoot customer support issues via phone
  • D. To escalate to the support manager if it has been open for more than 72 hours

Answer: C

 

NEW QUESTION 28
Universal Telco sells and supports a line of smart phones. The company offers support via phone, email-to-case, web-to-case, and a customer portal. The call center manager is incented to drive support through customer self-service. Which report should be included on the manager’s dashboard? Choose 3 answers

  • A. Escalated Calls
  • B. Number of Portal Logins per Day
  • C. Knowledge Article Usage
  • D. Average Call Handle Time
  • E. Cases by Support Channels

Answer: B,C,E

 

NEW QUESTION 29
If a Case cannot be resolved after Tier 1 has performed their troubleshooting steps, the case must be escalated to Tier 2 support. Tier 2 has additional troubleshooting steps. How can a Consultant configure the Lightning Service Console to support this requirement?

  • A. Enable Omni-Channel Case assignment
  • B. Configure a Visual Flow Troubleshooting Action
  • C. Define separate Record Types for Tier 1 and Tier 2
  • D. Implement Lightning Guided Engagement

Answer: D

 

NEW QUESTION 30
Universal Containers initiates cases based on electronic transmissions from power units. The case management process is as follows: A work order is submitted to a field service team to perform a technical review.
After the technical review is closed, an agent needs to contact the customers to review the activities.
Cases can only be closed after the customer review has been completed.
Universal Containers needs to determine whether the work orders and customer contacts should be stored as child cases or on a related custom object.
Which three aspects should the consultant consider to meet these requirements?
Choose 3 answers

  • A. Visibility and access to the work order records
  • B. Work order and customer contact escalation requirements
  • C. Total number of account and contact records in the database
  • D. Account team relationship to the primary contact
  • E. Case closure rules on the original case

Answer: A,B,E

 

NEW QUESTION 31
……

DOWNLOAD the newest ExamCost CRT-261 PDF dumps from Cloud Storage for free: https://drive.google.com/open?id=1NGmvmZOopGrall90UVZnC40Eyba1xh0c

CRT-261 Latest Braindumps, Valid Test CRT-261 Test, CRT-261 Reliable Exam Book, Exam CRT-261 Course, CRT-261 Downloadable PDF, CRT-261 Exam Demo, Latest CRT-261 Exam Registration, Sample CRT-261 Questions, New CRT-261 Test Dumps

About Author

Related Articles

Leave a Reply

Your email address will not be published. Required fields are marked *

Back to top button